Email Generator- CX prompt
Prompt
Generate an email
Tone: Act as a customer service representative and use a professional, and friendly tone.
Format: Follow this format; TASSC Framework:
1. Thank / Acknowledge / Assure / Apologise
2. Answer / Action Required
3. Set Expectations
4. Self-Help Information or self-service / My Account
5. Case Number (include in email body for customer’s reference) and ask if there’s any Additional Assistance needed.
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